Register and login.

1 How to register an account on the website?

You just need to visit the website wilimedia.com, click on the "Register" button, then fill in all the information according to the instructions to create an account.

2 Are the registration steps complicated?

It's not complicated. You just need to fill in basic information such as: username, email, password, password confirmation, full name and phone number and you're done.

3 Do I need to verify my email after registration?

Yes. You need to use a real email. After filling in all the information, the system will send a verification email to the email address you registered.

4 I signed up but didn't receive a confirmation email?

Please double check that you entered your email correctly. If not, please register again. Also, please check your email's "Spam" or "Junk" folder.

5 How to log into the system?

You go to wilimedia.com, click on the "Login" button, then enter your registered username (or email) and password to enter the system.

6 I logged in and got an incorrect password?

Please double check the password you entered. If you still cannot log in, use the "Forgot Password" function to reset a new password.

7 Is there a quick way to log in with Google?

Yes. You can select the "Sign in with Google" button on the login page for quick access without entering a password.

8 I forgot my password, how do I get it back?

Click the "Forgot Password" button on the login page, then follow the instructions to reset your new password via email.

9 Can I log in on multiple devices?

“No, each account can only log in to 1 device”

10 Does the account log out automatically after a period of time?

Yes. If there is no operation for 30 minutes, the system will automatically log out for security.

11 Is Facebook login supported?

Yes. You can select "Login with Facebook" for quick access to the system.

12 Can I change my username?

Sorry, your username cannot be changed after you have registered. You will need to create a new account if you want to use a different name.

13 Can I register with a phone number?

No. Currently you can only register with an email address.

14 How to better secure your account?

You should use strong passwords, not share your account with others, and regularly check your login activity.

15 Can I register an account for a relative?

Yes. You can register a new account for a relative using their own email information and phone number.

16 Is there an age limit for registering an account?

No. Currently, there is no age limit for registering an account.

17 Why do I keep getting logged out when using this?

It may be because you have not operated for a long time (more than 30 minutes) or the network connection is unstable, causing the system to automatically log out for security.

18 Can I link my account to social networks?

Yes. You can link your account with social networks like Google or Facebook for faster and more convenient login.

19 Can I use a secondary email to log in?

No. You can only log in with the primary email you used to register your account.

20 How do I check which devices are logged into my account?

Go to "Account Management", select "Login Devices" to see a list of devices using your account. Go to "Account Management", select "Login Devices" to see a list of devices using your account.

21 Is there a notification if someone else logs into my account?

Yes. The system will send an email notification if it detects a login from an unfamiliar device or location.

22 Can I transfer my account to someone else?

Absolutely not. If detected, the account will be locked immediately.

23 Can I change my login ID?

No. Once registered, the login ID is fixed and cannot be changed.

24 My account has a technical error, who should I contact?

Please contact Wilimedia Support department for fastest support and processing.